Privacy Policy for Battle Master Mobile Game

1. Collection of Information

The information we collect depends on the context in which you provide it and how you use the Services. We collect the following categories of information: identifiers, internet or similar network activity data, commercial information, device data, and inferences drawn from other personal information. Details about these categories are provided below, and the business purposes for collecting personal information are described in the "Use of Information" section.

1. Information You Provide Directly

We collect information you voluntarily provide to us, such as when you register a Game account, contact customer support, participate in surveys, complete identity verification (as required by law), or use specific features. This may include:

• Basic Account Information: Player name/nickname, support emails (used for account verification and communication).
• Identity Verification Data: Under applicable laws (e.g., anti-addiction regulations in some Southeast Asian countries), you may need to provide real identity information (e.g., full name, national ID/passport number).
• Optional Information: Gender, date of birth (provided when customizing your profile), or shipping address (submitted when claiming in-game contest rewards).

2. Information Collected Automatically When You Use the Services

When you access or use the Game, we automatically collect information about you, including:

• Gameplay Activity Information: In-game action logs (e.g., moves, attacks), level progress, scores, virtual item ownership/usage records, and multiplayer match results.
• Device & System Information: Unique device identifiers (Device ID, such as IMEI, Android ID, OAID, or IDFA), IP address, operating system (OS) version, language settings, device model, hardware configuration, network type (e.g., Wi-Fi, mobile data), and Wi-Fi status parameters.
• Usage & Log Information: Login/logout timestamps and locations, crash reports, error logs, and a list of other apps installed on your device (to detect conflicts and optimize compatibility).
• SDK-Collected Data: App performance metrics and crash analysis reports collected via third-party SDKs embedded in the Game (e.g., Google Firebase).

3. Information Collected from Third Parties

To deliver the Services and optimize operations, we may obtain information from legitimate third-party sources and combine it with data collected through the Game. This includes:

• Data Service Providers:
  • From Google Firebase: Crash data, performance analytics, and user behavior statistics (used for troubleshooting and feature optimization).
  • From AppsFlyer: User installation attribution data, ad conversion data, and authorized device advertising identifiers (e.g., IDFA for iOS, subject to user consent via Apple's App Tracking Transparency framework).
• Third-Party Login Services: If you log in to the Game via a third-party account (e.g., Google Account, Facebook Account), we will access basic information from that platform (e.g., unique ID, nickname, profile picture) as authorized by you.
• Payment Service Providers: When you make in-game purchases, we receive transaction-related information (e.g., order number, payment status) from app stores (e.g., Apple App Store, Google Play) or payment gateways. We do not collect sensitive payment details (e.g., credit card numbers).

For details on third-party privacy policies, please visit:

• Google Firebase Privacy Policy: https://firebase.google.com/privacy
• AppsFlyer Privacy Policy: https://www.appsflyer.com/legal/privacy-policy/

2. Use of Information

We only collect, store, and use your information if you have given consent, or if it is necessary to: (i) perform our agreement with you; (ii) comply with legal obligations; or (iii) pursue our legitimate interests (after balancing our interests against your privacy rights). If you have questions about this balance of interests, please contact us using the details below.

We (or a third-party data processor acting on our behalf) may collect, store, and use your information for the following purposes, for as long as necessary to achieve those purposes:

3. Sharing of Information

We do not share, transfer, or otherwise disclose your personal information to third parties unless: (i) it is necessary to provide the Services; (ii) required or permitted by law; or (iii) you have given explicit consent. We do not sell your personal information to third parties.

In compliance with the above, we may share your information as follows (or as described elsewhere in this Policy):

• Third-Party Service Providers: Share necessary information with partners who support our operations, including:
  1. Data storage & analytics: Share device information, gameplay data, and crash logs with Google Firebase for data storage and operational analysis.
  2. Ad attribution: Share authorized device identifiers and attribution data with AppsFlyer to track ad performance.
  3. Payment processing: Share order numbers and payment status with payment providers to verify transactions.
  4. Customer support: Share your player nickname and inquiry details with outsourced support teams to respond to your requests.
• Legal & Regulatory Requirements: Disclose necessary information to government authorities, courts, or regulators in response to valid legal documents (e.g., subpoenas) to comply with applicable laws.
• Protection of Rights & Safety: Disclose information if we have reasonable grounds to believe your actions violate the Game's Terms of Service, or to protect the rights, property, or safety of Snacking Pte, other users, or the public (e.g., providing cheating evidence to anti-cheat organizations).
• Business Transactions: Transfer personal information related to the Services to a third party in the event of a merger, asset sale, financing, or acquisition (the recipient must continue to comply with this Policy).
• Your Authorization: Share information with third parties you specify (e.g., sharing in-game achievements with friends via social features).

4. Advertising & Analytics Services by Third Parties

We may allow third parties to provide analytics services and serve ads within the Game. These entities may automatically collect information about your device and use of the Game via technology such as cookies or SDKs, including IP address, Device ID, time spent in the Game, and links clicked.

This information may be used by us and third parties to: maintain and improve the Game, analyze usage trends, and deliver contextual or targeted ads. The use of your information by these third parties is governed by their own privacy policies; we do not control or assume responsibility for their privacy practices.

With your prior consent, we may combine gameplay data with data from other similar games or third-party sources to analyze Game trends, create player profiles, and develop new features. With your consent, we may also use collected information for ad targeting outside the Game (e.g., creating player profiles with advertising partners, sharing data with ad agencies to promote the Game or related services).

For more information about internet-based ads or to opt out of having your browsing data used for behavioral advertising, visit:

• Global: http://optout.networkadvertising.org/ | http://www.aboutads.info/choices
• EU Users: http://www.youronlinechoices.eu/
• iOS Users: Disable ad tracking via your device's "Settings > Privacy & Security > Tracking" menu.

5. Social Sharing Features

The Game may offer social sharing features or tools that let you share gameplay activity (e.g., achievements, scores) or link to social media platforms. Use of these features will share information with your friends or the public, depending on your social media privacy settings. For details on data collection and processing for social sharing, review the privacy policy of the relevant social media platform.

6. Security

We implement reasonable technical and organizational measures to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data storage, access control, and regular security audits. However, no internet transmission is 100% secure, so we cannot guarantee the absolute security of personal information you transmit to us.

7. Storage & Deletion of Data

The storage and deletion of personal information collected through the Game will comply with applicable privacy laws. We will anonymize or delete your information when it is no longer necessary for the purposes outlined above, unless legal requirements mandate further retention (e.g., transaction records may need to be kept for a specified period).

• Storage Location: Your personal information will be stored on servers in Singapore or other Southeast Asian regions (to comply with data localization requirements).
• Retention Period:
  1. Registered Users: We store your information for as long as your account is active. After account deletion, all information will be deleted within 30 days, except for data required to be retained by law.
  2. Unregistered Users: Automatically collected device and activity data will be retained for 90 days, after which it will be anonymized.
• Deletion Process: You may request account deletion and data removal via the contact details below. Once deleted, your account cannot be recovered, and your information will be processed as outlined above.

8. International Transfers

Your personal information is primarily stored in Singapore. We may transfer your information to regions outside Singapore (e.g., servers of third-party providers like Google or AppsFlyer), but only to jurisdictions that: (i) offer data protection standards equivalent to Singapore's PDPA or the GDPR (as applicable); or (ii) have adequate safeguards in place (e.g., encrypted transmission, data processing agreements) to ensure compliance with applicable laws.

9. Third-Party Website Links

The Game may contain links to websites or services operated by third parties (e.g., social media platforms, ad landing pages). This Privacy Policy applies only to the Game; we are not responsible for the collection, storage, or use of your personal information by third parties. We encourage you to review the privacy policy of each third-party website you visit.

10. Push Notifications/Alerts

We may send push notifications or alerts to your device (e.g., Game updates, event announcements, friend invites). You can disable these notifications at any time via your device's "Settings > Notifications > Battle Master Mobile Game" menu. We will only send promotional push notifications with your prior consent.

11. Data Protection Rights

Under applicable law, you (or your legal guardian if you are a minor) have the following data protection rights:

• Access personal information we process about you and exercise the right to data portability.
• Request correction or erasure of inaccurate or unnecessary personal information.
• Request restriction of the processing of your personal information.
• Withdraw your consent at any time (withdrawal does not affect the lawfulness of processing before withdrawal).
• Object to processing based on our legitimate interests.
• Object to processing for direct marketing purposes (including profiling related to direct marketing); we will stop such processing upon your request, but may still send transactional messages (e.g., order confirmations).
• Not be discriminated against for exercising these rights.

To exercise these rights, contact us using the details below and provide necessary identity verification (e.g., player nickname, registered email). If you are dissatisfied with our response and your country/region has a data protection authority, you may file a complaint with that authority. Exercising these rights will not impact the quality of the Services, but requesting deletion of information necessary for the Game may prevent you from using some or all features.

To view or delete your account, send an email to thejackpotfevergame@gmail.com with the subject line "Account Deletion Request" and include identity verification details. We will respond within 7 business days. After deletion, all related personal information will be processed in accordance with Section VII, and you will no longer be able to access the Game.

12. Contact Us

If you have questions about this Privacy Policy or our information practices, contact us at: